- 中文
Published at 2024-12-13
Customer Officer (Full-time / Part-time) - Korean Speaking (客戶主任, 韓文)
HKT Services Limited
Work description
Company overview
工作內容
Your role
- To provide professional customer services to clients via phone calls / email / live-chat
- To handle customer inquiries and fulfill customer requests in areas including dining reservations, travel planning, shopping services, entertainment, sports, recreation & special events
- To manage communication with customers in a friendly, professional & courteous manner
- To perform ad-hoc tasks as assigned
To succeed in this role
- HKCEE / DSE graduated or above
- TOPIK level 4 or above in Korean
- Effective communication in written & verbal English & Chinese (Cantonese and Mandarin)
- Customer-oriented, good telephone manner & problem solving skill
- Proficient in MS Excel, Word, PowerPoint and Chinese word processing
- Shift duty is required
- Work location: Shatin
有意應徵者可透過以下途徑遞交職位申請:
1. Whatsapp 6392 5242 預約面試
2. 電郵履歷表至career-cso@pccw.com
We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities.
For more information on other job opportunities of PCCW, please visit our website: www.pccw.com.
HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (http://www.hkt.com/privacy-statement), a copy of which will be provided immediately upon request.
E-mail address 
Tel 
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About HKT Consumer Business Group
A member of HKT, the market's only quadruple-play experience provider, the Consumer Business Group offers an array of telecommunications and smart living products and services. Adopting a customer-centric approach, we devise one-stop solutions that meet our users' connectivity, communication, entertainment and education needs. By leveraging the synergy among our businesses as well as advanced technologies such as artificial intelligence and robotics, we boost operational efficiency while enriching the customer experience through continued innovation.
HKT's Consumer Business Group encompasses multiple brands, including 1O1O, csl, NETVIGATOR, Now TV, HKT Home Phone, HKT Premier, HKT education, Smart Charge and more.
More work materials
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Recruitment No |
241113_173149057922 |
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Company benefits |
Flexible Working Hours / on-the-job training / paid annual leave / promotion opportunities |
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Location |
Sha Tin |
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Industry |
Customer Services |
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Part-time or Full-time |
Full-time / Part-time |
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Relevant experience |
0-2 years |
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Years of experience |
Entry Level |
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Salary range (HK$) |
Salary Negotiable |
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Education level |
F.5 - F.7 or DSE |
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Language |
Chinese (Cantonese) / Chinese (Mandarin) / English |
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HKT Services Limited